Contact
Talk to a person.
Pick the inbox that fits. Every message is read by a person, not an agent.
Support
Keys, the MCP server, the libraries, watches, or anything that isn’t working.
support@lanerouter.comBilling
Plans, invoices, receipts and cancellations. Include the email you paid with.
billing@lanerouter.comLegal and privacy
Privacy requests, questions about your data, and anything about the Terms.
legal@lanerouter.comSecurity
Found a vulnerability? Tell us privately, before anyone else.
support@lanerouter.comSecurity
Report a vulnerability.
Email support@lanerouter.com with “Security” in the subject. Include the steps to reproduce it and what you were able to reach.
- Test only against your own keys, domains and watches.
- Don’t access other people’s data, slow the service down or send spam.
- Give us reasonable time to fix it before sharing details.
- We’ll reply, and keep you posted until it’s fixed.
Security researchers and tools can also find this at /.well-known/security.txt.
security.txt
Contact: mailto:support@lanerouter.com?subject=Security Expires: 2027-05-02T00:00:00.000Z Preferred-Languages: en Canonical: https://lanerouter.com/.well-known/security.txt Policy: https://lanerouter.com/contact#security
Building an agent?
The docs and llms.txt answer most questions faster than email.